Knowledge Hub

Common Questions, Straight Answers

Sizing, costs, payback, installation, incentives — the questions installers and homeowners actually ask, answered directly.

151 entries

Heat Pumps

Cover graphic: Are R290 (propane) heat pumps safe?

Are R290 (propane) heat pumps safe?

R290 (propane) heat pumps are safe when installed to manufacturer clearance rules. A typical outdoor monoblock holds about 1 kg of refrigerant — a fraction of a barbecue cylinder — sealed...

Last updated: 16 Sep 2026 Read more →
Cover graphic: Can a heat pump cool my house in summer?

Can a heat pump cool my house in summer?

A reversible heat pump can cool, and most air-to-water models sold in Europe contain the four-way valve needed to do it. Through underfloor circuits the flow temperature must stay above the...

Last updated: 16 Sep 2026 Read more →
Cover graphic: Do heat pumps need annual servicing?

Do heat pumps need annual servicing?

Annual servicing is not legally required for a typical domestic heat pump in Europe — hermetically sealed units holding under 10 tonnes CO₂-equivalent of refrigerant are exempt from...

Last updated: 24 Sep 2026 Read more →
Cover graphic: Do heat pumps work below freezing?

Do heat pumps work below freezing?

Yes. Air source heat pumps heat reliably below freezing: standard units work to −15 °C and EVI (enhanced vapour injection) models to −25 °C, still delivering a COP of about 2 even in deep...

Last updated: 24 Sep 2026 Read more →
Cover graphic: Do I need a buffer tank with a heat pump?

Do I need a buffer tank with a heat pump?

Most heat pump installations benefit from a buffer tank, and systems with zoned circuits, low water volume or cold-climate defrost cycles effectively require one. Only open systems without...

Last updated: 24 Sep 2026 Read more →
Cover graphic: How does an air source heat pump work?

How does an air source heat pump work?

An air source heat pump extracts heat from outdoor air and moves it into heating water using a vapour-compression refrigeration cycle: evaporation, compression, condensation and expansion...

Last updated: 07 Sep 2026 Read more →
Cover graphic: What size heat pump do I need for my home?

What size heat pump do I need for my home?

Size a heat pump to the building's calculated heat load at design outdoor temperature, not to the old boiler. Typical specific loads are 30–50 W/m² for well-insulated homes and 80–120 W/m²...

Last updated: 24 Sep 2026 Read more →
Cover graphic: Why does my heat pump defrost so often?

Why does my heat pump defrost so often?

Defrosting every 40–90 minutes is normal between about −5 °C and +7 °C when the air is damp, and a cycle should finish in 3–10 minutes. Defrosting every 20–30 minutes, or for longer than 12...

Last updated: 24 Sep 2026 Read more →
Cover graphic: Why is my heat pump COP so low?

Why is my heat pump COP so low?

A well-designed air-to-water system returns a seasonal COP of 3.2–4.0; UK monitoring of 428 air source installations found a median of 2.78, and the best monitored homes exceed 4.4. A...

Last updated: 23 Sep 2026 Read more →

Incentives & Costs

PVT

Cover graphic: Can PVT panels heat a swimming pool?

Can PVT panels heat a swimming pool?

Yes — a swimming pool is arguably the best possible load for PVT panels. Pools want large volumes of low-grade heat at 24–30 °C — exactly where an unglazed hybrid collector is most...

Last updated: 16 Sep 2026 Read more →
Cover graphic: How do PVT hybrid panels work?

How do PVT hybrid panels work?

A PVT hybrid panel stacks photovoltaic cells over a heat absorber in a single module: the cells convert sunlight into electricity while the absorber bonded to their rear captures the heat...

Last updated: 16 Sep 2026 Read more →

Solar

Solar Thermal

Storage Tanks

Cover graphic: What makes a cylinder "heat pump ready"?

What makes a cylinder "heat pump ready"?

A heat pump ready cylinder carries an indirect coil of 2.0–3.0 m² — three to five times the 0.5–0.8 m² coil in a boiler cylinder — so it can absorb full heat pump output at a 45–55 °C...

Last updated: 21 Aug 2026 Read more →