FAQs

Solimpeks FAQ​

Discover the Power of Renewable Energy with Solimpeks​

We provide detailed answers to your most common questions about our cutting-edge solar collectors, energy-efficient heat pumps, and high-capacity storage tanks. Whether you’re a homeowner looking to reduce energy costs or a business aiming for sustainable solutions, this guide is your go-to resource for understanding Solimpeks products and their benefits.

What materials are used Solimpeks's manufacturing of Solar Thermal Collectors and DHW Tank ?

Solar thermal collectors made from selectively coated aluminum with a high absorption rate and copper with a high heat conduction coefficient.

DHW tanks are primarily made from high-quality enamel-coated steel, ensuring durability, corrosion resistance, and optimal heat retention.

Do your Solar Thermal Collectors come with a warranty?

Yes, our collectors come with a 10 warranty, covering manufacturing defects and performance guarantees. Please refer to our warranty documentation for detailed information.

To have detailed information about each product; https://solimpeks.com/en/solar-heaters 

Do your products come with any guarantees?

We offer a comprehensive warranty on our products, underlining our commitment to quality and reliability.

Are there any certifications that your Solar Thermal Collectors have achieved?

Our collectors have achieved several industry certifications, including Solar Keymark, ensuring they meet the highest standards of quality and performance.  https://solimpeks.com/en/certificates 

How do your products compare to competitors in terms of price and performance?

Our emphasis on reliability means every product symbolizes our dedication to excellence. As manufacturers, we integrate professionalism into every phase, from design to delivery. 

Our products are competitively priced without compromising on performance. The use of premium materials, coupled with advanced manufacturing techniques, ensures our products stand out in terms of durability, efficiency, and overall value.

How are solar thermal collectors different to solar panels?

Solar thermal collectors capture sunlight to produce heat, often for water heating or space heating. Solar panels, or photovoltaic (PV) panels, convert sunlight directly into electricity. In essence, solar thermal focuses on heat production, while solar panels generate electricity.

Can distributors request custom branding or labeling?

Yes, we offer custom branding solutions for distributors to ensure seamless integration into their product lineup.

How do distributors partner with your company for bulk orders or collaborations?

Distributors can reach out to our sales team directly. We provide training, marketing support, and competitive pricing structures for bulk orders and collaborations. 

You can also reach us via [email protected].

Do you provide technical support and training for distributors?

Yes, we offer in-depth training, installation guidelines, and ongoing technical support to ensure our distributors are well-equipped to represent and service our products.

Will the solar thermal collectors still work on a cloudy day?

A common misconception is that solar collectors are effective only in the summer. In reality, these systems can harness free energy year-round. For instance, function with both direct and diffused sunlight, ensuring efficiency even on overcast days.

Solar Thermal system uses a solution containing propylene glycol, which provides antifreeze properties, as the solar fluid. This prevents the collectors and associated pipework from freezing even in cold weather conditions such as -25°C.

What is the typical lead time for bulk orders?

While lead times can vary based on order size and customization requirements, typical bulk orders are processed and ready for shipment within 4-6 weeks.

How long is the expected lifespan of your Solar Thermal Collectors?

Our Solar Thermal Collectors are designed to last between 20 to 25 years, depending on factors such as installation, location, and maintenance. Regular maintenance and checks can help maximize their lifespan.

How are solar thermal collectors different to solar panels?

Solar thermal collectors capture sunlight to produce heat, often for water heating or space heating. Solar panels, or photovoltaic (PV) panels, convert sunlight directly into electricity. In essence, solar thermal focuses on heat production, while solar panels generate electricity.

Will the heat pumps still work efficiently in cold weather?

Yes, Solimpeks heat pumps are designed to perform efficiently even in cold weather, operating effectively at temperatures as low as -25°C. With advanced inverter technology and automatic defrost features, they ensure reliable heating and cooling year-round, making them a sustainable solution for all climates.

Can distributors request custom branding or labeling?

Yes, we offer custom branding solutions for distributors to ensure seamless integration into their product lineup.

How do distributors partner with your company for bulk orders or collaborations?

Distributors can reach out to our sales team directly. We provide training, marketing support, and competitive pricing structures for bulk orders and collaborations. 

You can also reach us via [email protected].

Do you provide technical support and training for distributors?

Yes, we offer in-depth training, installation guidelines, and ongoing technical support to ensure our distributors are well-equipped to represent and service our products.

What is the typical lead time for bulk orders?

While lead times can vary based on order size and customization requirements, typical bulk orders are processed and ready for shipment within 4-6 weeks.

How long is the expected lifespan of your Solar Thermal Collectors?

Our Solar Thermal Collectors are designed to last between 20 to 25 years, depending on factors such as installation, location, and maintenance. Regular maintenance and checks can help maximize their lifespan.

How are solar thermal collectors different to solar panels?

Solar thermal collectors capture sunlight to produce heat, often for water heating or space heating. Solar panels, or photovoltaic (PV) panels, convert sunlight directly into electricity. In essence, solar thermal focuses on heat production, while solar panels generate electricity.

Do your Solar Thermal Collectors come with a warranty?

Yes, our collectors come with a 10-year warranty covering manufacturing defects and performance guarantees. Please see our warranty documents for full details.